Rosetta Enterprise caters to the needs of automotive sales and services companies in delivering the best services to the customers to build successful business relationships.
Rosetta Enterprise Sales module addresses the need for vehicle and parts sales requirements which are integrated to the Accounts Receivable system. Daily revenue information of all branches whether company-owned or franchises are immediately available.
The Services module of Rosetta Enterprise enables easy processing of customer repairs and maintenance requirements and aids in preparing Job estimates.
Rosetta for Automotive Benefits
All customer concerns and repair requirements are logged in the system to guarantee that customers get the appropriate service they need.
History of vehicle issues and repairs are available, regardless of which branch it was brought in for service. This allows branches to “look into the past jobs/repairs and parts replacement” and help them in providing better service to the customer.
Job/Service Order Inquiry in Real-Time
Rosetta Enterprise provides a repository of information needed to complete job/service orders. The Job/Service inquiry feature enables immediate searching and tracking of job/service status and details.
Service Parts Availability
When a service part is not available in your own warehouse, Rosetta Enterprise can provide the information by verifying its availability from other distributors or dealers. This can help in completing the Job/Service to the customer in less possible time.
Service Type Templates
With standard procedures in place, the use of service type templates facilitates service operations by providing the list of suggested activities to be performed for a particular scenario e.g. 10,000 kilometer maintenance checkup.
Integration with Accounts Receivable Module
Upon completion of Sales processing or job/service orders, Rosetta Enterprise automatically creates invoices.
This ensure that sales revenue are immediately recorded and that all jobs are billed and collected.
Integration with other Rosetta Enterprise Modules:
- Financials (General Ledger, Accounts Payable, Cash Management, Fixed Assets)
- Logistics and Operations (Web Ordering, Purchasing, Planning)
Download pdf version here